Head of IT & Systems
This leadership role involves defining and delivering the technology roadmap for a global business, focusing on operational effectiveness, sustainable scaling, and data utilization. The position combines strategic leadership with strong execution, partnering with various business teams to identify opportunities and translate needs into scalable technology solutions. The successful candidate will own the evolution of the global technology ecosystem, including ERP, PLM, data, BI, integrations, retail, workplace technology, cybersecurity, and infrastructure, while leading major transformation projects from vision through adoption. This role requires a leader who can manage complex programs and ensure strong execution.
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Opportunity overview
Required role
Required platforms
Required skills
Required industry experience
Responsibilities
- Define and own the global technology strategy and roadmap, aligning systems, architecture, and investment priorities with business growth.
- Lead the evolution of core business systems, including ERP, PLM, e-commerce platforms, retail POS, data/BI platforms, and their integrations.
- Lead major technology transformation projects end-to-end, from requirements and business cases through implementation and adoption.
- Act as a strategic technology partner across various business functions to improve workflows and enable scalable operations.
- Build stronger data and integration foundations, improving data quality, governance, and system connectivity.
- Own the broader technology operating environment, including infrastructure, workplace technology, cybersecurity, and IT support.
- Manage technology investments and external partners, ensuring clear accountability, strong delivery, and disciplined cost management.
- Shape the future of the technology function, including AI and automation, and build capabilities as the business evolves.
Requirements
- 8+ years of progressive experience in information systems, enterprise technology, or technology transformation, ideally within fashion or retail.
- Strong track record leading ERP and enterprise systems transformation projects from requirements through implementation.
- Strong understanding of business processes and data flows, with the ability to translate between technical and non-technical stakeholders.
- Strong understanding of integrations, data architecture, cybersecurity, infrastructure, and enterprise technology fundamentals.
- Proven experience managing technology vendors, implementation partners, budgets, and cross-functional programs.
- Strategic and pragmatic leadership style, able to establish direction, influence stakeholders, and lead complex initiatives.
- Excellent communication and stakeholder management skills across functions, cultures, and geographies.
- Fluent English and French required, with willingness to travel internationally as needed.