Lead Cloud Technical Architect - Windchill
A global leader in digital transformation software is seeking a highly experienced Lead Technical Architect to oversee a team responsible for the performance, scalability, and operational excellence of cloud-hosted PLM solutions. The role involves leading a team of technical architects across EMEA to optimize customer environments, drive best practices, and deliver technical advisory services. You will partner with cross-functional teams including Cloud Operations, R&D, and Technical Support to ensure system health and reliability. This position combines deep technical expertise in enterprise PLM platforms with strong people leadership to support strategic customer engagements and continuous improvement initiatives.
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Opportunity overview
Required role
Required platforms
Required skills
Required industry experience
Responsibilities
- Lead, coach, and develop a team of PLM Technical Architects across the EMEA region.
- Provide technical leadership for Windchill and related PLM cloud environments.
- Guide teams in conducting Technical System Assessments (TSAs), health checks, and architectural evaluations.
- Review customer architectures, integrations, customizations, and deployment strategies.
- Support critical customer escalations and resolve complex technical challenges.
- Partner with Cloud Operations and Infrastructure teams to improve service reliability and automation.
- Identify recurring operational issues and lead root-cause analysis efforts.
- Communicate technical risks and strategic roadmaps to internal and external stakeholders.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related engineering discipline.
- 8+ years of experience implementing, supporting, or architecting enterprise PLM solutions.
- 3+ years of people management experience leading technical teams.
- Strong experience with PTC Windchill or comparable enterprise PLM platforms.
- Experience working in cloud-hosted environments such as AWS, Azure, or Google Cloud.
- Expertise in troubleshooting, performance tuning, and systems analysis.
- Demonstrated ability to lead cross-functional initiatives in a global environment.
- Fluent English language skills; German language proficiency is advantageous.