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The Foster + Partners Journey to ISO 19650 Certification ...

Autodesk· Nov 14, 2026· Standards & Regulation · Customer Stories

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Search for keywords in videos, presentation slides and handouts: • Overview 0 results • Video 47 min 49 sec 0 results Description Achieving BSI Kitemark certification for ISO 19650 Information Management as a Lead Appointed Party requires sustained effort, careful governance, and consistent project delivery. This session will explain how Foster + Partners undertook the work required to achieve certification, embedding ISO 19650 principles into everyday practice across complex, multidisciplinary projects. It will outline key steps taken, including defining roles, establishing proportionate information-management processes, developing project-ready documentation, and evidencing consistent application across live projects. The session will also explore challenges such as scaling processes and meeting audit expectations, giving you a view of how to prepare effectively for certification. Key Learnings • Learn how to apply a practical ISO 19650 delivery pathway, including required documentation, workflows, and governance. • Learn how to translate ISO 19650 requirements into scalable project workflows that support consistent team delivery. • Learn how to use Autodesk Forma and connected tools to support information management, coordination, and decisions. • Learn about common ISO 19650 challenges and strategies to improve consistency and audit readiness. Speakers • LM Lola Carbajal Moro Lola Carbajal Moro is an Associate Partner and Senior BIM & Design Systems Coordinator at Foster + Partners. With 25 years of experience across multidisciplinary AEC environments, she has played a key role in the implementation and evolution of BIM and information management, supporting the transition from traditional workflows to more integrated and digitally enabled ways of working across the practice. • DM Daniel Roca Monteagudo Daniel Roca Monteagudo is an Associate and Senior BIM & Design Systems Coordinator at Foster + Partners. With more than ten years of experience in the AEC industry, he specialises in information management, BIM implementation, and digital delivery, supporting the successful delivery of complex multidisciplinary projects. Daniel has played an active role in the implementation of ISO 19650-compliant information management practices and audit readiness initiatives across the practice. Video Player is loading. Play Video Play Mute Current Time 0:00 / Duration 0:00 Loaded: 0% 0:00 Stream Type LIVE Seek to live, currently behind liveLIVE Remaining Time -0:00 Transcript 1x Playback Rate • 2x • 1.75x • 1.5x • 1.25x • 1x, selected • 0.75x • 0.5x Chapters • Chapters Descriptions • descriptions off, selected Captions • captions settings, opens captions settings dialog • captions off, selected Audio Track Quality Levels Picture-in-PictureFullscreen This is a modal window. The video connection was lost, please confirm you are connected to the internet Error Code: MEDIA\ERR\NETWORK Technical details : HLS playlist request error at URL: https://manifest.prod.boltdns.net/manifest/v1/hls/v4/clear/6057940518001/4b6036c8-984f-427b-8817-b145aa8c0e35/10s/master.m3u8?fastly\token=NmFmOGI3ZmNfYmVmZGVkYTMzNTRiYTFjOWYxMmE5Zjk2M2NlMDIxMjJlNTJiMmFiZTBlZTRhNWYyY2IxOTIzMjg3MTE4MDQ3NQ%3D%3D. 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Transcript LOLA CARBAJAL MORO:Overthenext50minutes,wearegoingtotakeyouontherealjourneyourpracticetookfromearly inthisBIMadoptionallthewaytoISO19650CertificationandtheBSIKitemarkfordesignandconstruction.WearealsogoingtoshowyouhowAutodeskFormabecamethetechnologybackbonethatmadetheinformationmanagementprocessscalableandaudit-ready. DANIEL ROCA MONTEAGUDO:Thisisnotjustatheorysession.Thisisaplaybookfromourglobalpracticeabouthowtomakeitworkacrossmegaprojects,complexheritagebuildings,innovations,andmulti-partydeliveryteams.Afterwatchingthissession,youwillhaveaclearunderstandingofthekitstopreparetheorganizationandprojectstogettheISO19650certification. LOLA CARBAJAL MORO:I'mLola,AssociatePartnerandSeniorBIMandDesignSystemsCoordinator,focusedondigitaldelivery.Ihaveover25yearsofexperienceacrossmulti-disciplinaryAECenvironments,andI'vehelpeddrivetheevolutionofBIMandinformationmanagementacrossthepractice,fromtraditionalworkflowstofullyintegrated,digitallyenabledwaysofworking. DANIEL ROCA MONTEAGUDO:AndI'mDaniel,AssociateandSeniorBIMDesignSystemCoordinator.Ispecializeininformationmanagement,BIMimplementation,anddigitaldeliveryofcomplexmulti-disciplinaryprojects.AndI'vebeendeeplyinvolvedinourISO19650-compliantpracticesandauditreadiness. Beforewebegin,pleasenotethestandardAutodeskSafeharborStatement.Forward-lookingstatementsinthispresentationreflectcurrentjudgmentandaresubjecttorisks.PleaserefertoAutodeskfilingsfordetails.AllAutodeskcontentisproprietary.Pleasedonotcopyordistributewithoutauthorization. Hereisourroadmapforthenext50minutes.First,FosterandPartners,whoweare.Scaleiswhythestandardsmatter.Thechallengewefaced--450projectsacrosstheworld. Third,thenaturalsolution--ISO19650astheoperationsystem.Thestepswefollowed--capability,appointments,resources,training,audit.Theimplementationinprojects--wewillshowyouthestorybehindtwoofourlatestprojects.We'llfinishwithcleartakeaways. Toquicklybeclearaboutwhatyouwillandyouwillnotgettodayfromthissession,it'simportanttomentionthatthissession,itwillbeaboutastrategicbreakdownofachievingtheBSIKitemarkatglobalscale,aplaybookforembeddingISO19650asthestandards'baselineacrosslargestudioswithregionaloffices,ashowcaseforreal-worldimplementationusingAutodesktools. Butitisevenmoreimportanttomentionwhatthissessionisnot.It'snotanintroductionofwhatISOis.Wewon'tgointodetailabouttheISO,speciallybecauseit'scurrentlyunderreview.Andtherewillbesoonanewversion.It'snotadiscussionaboutindustrystandardsor BIMdefinitions.Andit'snotasoftwaretutorialorhands-onsessionaboutAutodeskForma. LOLA CARBAJAL MORO:Let'ssetthecontextofwhoweareandthescaleweoperateat. DANIEL ROCA MONTEAGUDO:Foster andPartnersisaglobalstudioforsustainablearchitecture,engineering,urbanism,andindustrialdesignfoundedbyNormanFosterin1967. LOLA CARBAJAL MORO:It'sformedbymorethan20internationalofficesaroundtheworldfromLondontoDubai,AbuDhabi,Bangkok,Miami,Madrid,NewYork,etcetera.Weareover2,200people.Wespeak64differentlanguages. Theaverageageisaround35,andwehavequiteahealthygenderbalanceofroughly42%womenand57%men.Somepartnershavereceivedmorethan1,000awardsacrosstheworld,includingseveralAmericanArchitecturalandRIBAStirlingawards. DANIEL ROCA MONTEAGUDO:Wecarrya50-yeartrackrecordofsustainabilityandinnovationfromtheWillisBuildingandSainsburyCenter,throughtheHongkongBank,Commerzbank,amongothers.Wehavealwaysbelievedthatgood,responsibledesignisonlypossiblewithsignificantcontributionfromdifferentdisciplines.Thisallowsustorapidlyexploreawiderangeofsolutionsfrommanypointsofview. Ourarchitecturalteamdesignsanddeliversprojectsfromtheearlieststagesthroughtoastrategicdesign,construction,drawings,andcompletion.Theyworkcloselywithourspecialistdesignteamthroughouttheprocesstodeliveranintegratedvision.Theseteamsincludestructuralandenvironmentalengineering,sustainability,urbanandlandscapedesign,industrialdesign,amongothers. LOLA CARBAJAL MORO:Insidethatecosystem,seethespecialistgroups,includingAppliedResearchandDevelopment,SpecialistModelingGroup,DesignCommunications,MaterialsResearch,Modelmaking,ProjectManagement,TechnicalDesignGroup,VisualizationandFilm,andofcourse,ourteam,BIMandDesignSystems. DANIEL ROCA MONTEAGUDO:BIMandDesignSystemsitsatthecenterofdigitaldelivery.Weownstandards,methods,andprocedures,implementationonlargeandcomplexprojects,training,tooldevelopment,andcontinuousalignmentwiththeISO19650.Theteamisstructuredaroundoperation,digitaldelivery,development,support,andsoftwaredevelopment.Informationmanagementisnotasideproject,itisacoreoperationalcapability. LOLA CARBAJAL MORO:Letusshowyouthisshortvideoaboutourteamandthewaywework.You'llalsoseeasneakpeekoftheprojectwe'llshowyouwithmoredetaillaterinthissession.It'stheWhiteley. \[VIDEO PLAYBACK\] -Thefoundationforgreatarchitecturehasalwaysbeeninformation.Historically,thatmeantfragmented2Ddrawingsandendlessdocumentation,whichcanbecomplexandhardtomanage.AtFosterandPartners,theBIMandDesignSystemsTeamchangesthat.Buildinginformationmodelingandmanagementisnotjustsoftware,it'saprocess. OnarevitalizationprojectliketheWhiteley,theIandBIMmattersmost--structured,accuratedataembeddedin3Dgeometry,enablingsmarter,fasterdecisions.AttheheartofBIMisthesinglesourceoftruth--ashareddigitalmodelwhicheverydisciplinecollaborateson.Thisdigitalassetenablesustoperformawiderangeofprocesses,fromengineering,likeroutingMEPservices,torunningsustainabilityanalysis. Withpointclouddata,themodelenablesverificationofconstructionaccuracy.Thisway,wecanensureas-builtmatchesas-designed.Thisinformationreachesallteamsthroughouttheproject,achievingstreamlinedcoordination.BIM'sspatialcoordinationandclashdetectionresolvepotentialissuesvirtuallybeforeaprojectgoestosite,reducingriskandwaste. Andwhenthemodelisdeliveredtoclients,theygainmorethanjustavisualdesign.Theyreceivearobustdigitalassetpackedwithoperationaldata,allowingforlifecyclebenefitsandbetterdecisionmakinginthelongrun.Forexistingstructures,BIMenablesustointegratehigh-performancesystemsdrivenbysharedinformationstandards. TheBIMandDesignSystemsteamaddsprecisionandconsistencytoourdesignprocess.WithBIM,wecaneffectivelyadapttoandcomplywiththelatestglobalstandards,drivinginnovationacrosseveryproject.BIMandDesignSystems--wherevisionmeetsinformation. \[END PLAYBACK\] DANIEL ROCA MONTEAGUDO:Sowhatdoesthatscaleactuallyfeellikeontheground?Whatweretherealfrictionpointswehadtomanageandsolve?Over450activeprojects,themapshowsthecitieswhere wehavecompletedprojectsandalsoworkingintoday.Over100projectsarecurrentlyunderconstruction. LOLA CARBAJAL MORO:Projectsthatcanreach3.85million squaremetersofdelivery,hundredsofconcurrentjobs,andtensofterabytesofinformation.Thefrictionpointsarereal--clientswithwildlydifferentBIMmaturity,somearestartingwithalmostzeroformalinformationrequirements,innovationsituationswheretheclientchangesmidway,theclassicgapbetweenbeautifuldesignmodelsandthestructuredinformationacontractoroperatoractuallyneeds,andtheconstantriskthatstandardsremaindocumentsonashelfinsteadoflivingprocesses. ISO19650givesyoutheframework,andweneededtoturnthatframeworkintodailypracticeacrossaglobalstudio.ThenaturalsolutionwastotreatISO19650notasacomplianceexercise,butastheoperatingsystemofthepractice. Sowehadtoshowthebenefits.Wesawcommercialbenefitslikeindustryleadership,trustfromclients,newopportunities,andagloballyrecognizedmarkofquality.Wealsoidentifiedqualitativebenefitslikestandardizedprocessesacrossthepractice,improvedcoordinationinourprojects,embeddedbestpractices,andeliminationofsilos. Wehadanothertypeofbenefitsthatwereoperational.Weidentifiedasthistypeofbenefits--operationalefficiencyofourbuildings,highcollaborationbetweentheprojectteams,enhancedcommunicationbetweenstakeholders,andtimelydelivery. DANIEL ROCA MONTEAGUDO:In2014,thepracticeintroducedtheBIMDesignSystemsTeam.In2015,weachievedtheISO9001certificationinLondonandSanFrancisco.In2020,everyBDScolleaguereceivedinformationmanagementpractitionertrainingassoonastheyjoined.Andin2021,wemovedthesamecolleaguestotheprofessionalcertificationtraining. LOLA CARBAJAL MORO:Alongtheway,in2021,weassistedourclient,theRedSeaGlobal,tobecomethefirstglobalassetownerintheworldtoachieveaBSIBIMProjectKitemarkfordigitalprojectdelivery.Thatexternalsuccessreinforcedourinternalcommitment. DANIEL ROCA MONTEAGUDO:Andit'sfromthispoint,afterenhancingourcapacityandcapabilitywithpeople,trainingandexperienceimplementingISO19650 onlarge-scaleproject,whereourjourneytocertificationstarted.Inthenextsection,wewillstartourjourneyatthisexactpoint.Andit'sfromthispoint,afterenhancingourcapacityandcapabilitywithpeople,trainingandimplementing,thateverythingbecamemorereliable. LOLA CARBAJAL MORO:Let'stalkaboutAutodeskFormaasourenablerofISO19650certificationandcapability.Noneoftheseprojectsandthisscaleofdeliverycanberunefficientlywithoutacommondataenvironmentthatactuallyenforcestheprocess.ISO19650doesnotnameaplatform.Itdoesrequireinformationcontainers,states,accesscontrol,versioning,andanaudittrail. Whereas,thatCDEisAutodeskForma,itgivesusthosecontrolswithoutaskingadesign-ledpracticetoabandonthetoolsitalreadyuses.WerelyonFormaindifferentaspects,likeFormadatamanagementastheinformationbackbone,designcollaborationmoduleforstructuredcoordination,namingstandardfeatures,andmetadatacontrol,issuesforconsistentrecordedqualityassurance,anddirectconnectionbackintoRevitandthedesktoptoolsourarchitectsandengineersalreadyuse. ISO19650statesthateveryinformationcontainer--adrawing,amodel,schedule,analysisordesignoption--needsoneuniqueidentifierforitsentirelifecycle.Duplicatingafiletokeepacopycreatesasecondcontainerwithnolineagethatbreakstheclient'sabilitytopointataspecificversion.WhatbreaksitisOptionB,v2,final\final,etcetera,orrebuildingamodelinRevitunderanewID.Themomentyoudothat,theclientcannolongerpointatthatcontainerthatwaschosen. Formydatamanagement,it stores thefileunderoneobjectIDwithafullversionhistory.Asitedesignorbuildingdesignproposallivesinthesameproject.WhenRevitisusedasaconnectedclient,itcontinuesthesameobject.Itshouldnotmindanymorenumber. Whatweconfigure--anamingstandardonthefolderstructure,likeProject-Originator-Volume,etcetera,asperISO19650.Weapplyittosharedandpublishedstatesandblocknon-compliantnames. DANIEL ROCA MONTEAGUDO:ThisisthefoldertemplatethatmirrorstheISO19650commondataenvironmentstates.Formaallowsyoutocontrolaccesstoeachfolder,dependingonthepermissionlevelofeachteammember.Work-in-progressstateisthe01-WIPfolder. Thisspaceisfortheoriginatorandtaskteamonly.ItcancontainFormaproposals,Revitcloudmodels,rawanalysis,etcetera.Whilethetaskteamhaveaddedrights,itiscompletelyinvisibletootherroles.Thisiswhereworkisdevelopedbeforeitisreadytobeseenbyothertaskteams. Thesharedstateandsecondfolderiswherecheckedinformationisissuedforcoordinationorclientcomments.Allthetaskteamsreceivevieworview-downloadrights.ThesuitabilityistypicallyS1-S3,suitableforcoordination,notforconstruction.ThekeyFormacapabilityisthecontrolledvisibility.Theinformationisvisibletotherightpeopleattherightmaturity,withoutexposingunfinishedwork-in-progressfolderorallowingauthorizationpublication. Andthenpublishedisthecontrolstate.Publishisreachedonlybyreviews,neverbydraganddrop.It'sthespacewhereinformationmodelshavebeenauthorizedbytheclient.Forma'sreviewgatepathintopublishediswhatgivesustheauthorizationrecordthatISO19650clauses5.6and5.7required. Andthenarchivefolder,thisfolderholdssupersededversions,rejectedoptions,andclosedreviews.It'saview-onlyfolderwherealltheinformationproducediskeptfortheassetlife.Nevertreatarchiveasaworkingfolder,andneverallowataskteamtopushstraightintopublished.Forma'spermissionmodelandthereviewworkflowarethetwocontrolsthatkeepthoserulesenforceableacrossamulti-officedeliveryteam. LOLA CARBAJAL MORO:PermissionlevelsarealignedwithISO19650aswell.Formagivessixclearlevels--view;view anddownload;uploadonly;view,downloads,andupload;edit;andfoldercontrol.Weassignthembyroleorcompany,notbynamedindividuals. Likeforinstance,ataskteamwillhaveeditrightsonlyontheirownwork-in-progressfolder.Theywon'thaveaccesstotheotherdisciplines'work-in-progressfolders.Theycannotuploadtopublishedeither.Sofoldersinheritpermissionsandmayonlysayequalorgohigher.Weremoveeveryonefromshared.Ashareablebrowserlinkisusefulinaworkshop,butitisnotaCDEstate. DANIEL ROCA MONTEAGUDO:CoordinationexchangeisanotherISO19650requirement.Itrequiresarecordedexchangeandaudittrail.Formagivesusfourcomplementaryfunctions. Designcollaborationpackages--thesearerecordedcoordinationsnapshotsbetweentaskteams.Aconsumedpackageshowsexactlywhatwasseenatthatexchange.Itisnotthelivework-in-progressmodel,whichgivestheaudittrailISO19650requiresforinformationexchange. Issues--userspincommentstoamodelorsheetandkeeptheminsidetheprojectasaformofinformationexchange.Usedinsteadofunmarkedemails,theysupportISO19650requirementsforrecordedreview,status,andtraceability. Boards--theboardcapturestheoption-workshopdiscussionthatprecedesastatechangesothereisevidenceofwhyaproposalmoved.Itsupportsdecisionhistory.ItdoesnotreplacetheFormareviewsthatauthorizeamoveintopublished. Modelcoordinationfederatesonlysharedorpublishedfolders,neverworkinprogress.Soclassandcoordinationchecksrunoncontainersthathavealreadybeenissued.ThatkeepstheCDEstatemodelintactandthecoordinationrecordauditable. Let'sgetdownintoourjourney.Thiscanbedescribedinsixclearsteps.We'llwalkyouthrougheachone.Step1istheclientrequirement.WestartedtreatingtheISOasaclientrequirementevenwhentheclientshadnotyetaskedforit.Thatfuture-proofedprojectsandde-riskedlateinnovations. Step2--functionandresponsibilities.OneofthefirstlessonswelearnedduringourISOjourneywasthatsuccessfulimplementationisnotdrivenbydocuments,technology,orsoftware.Itbeginswithclarity.Understandingwhoisresponsibleforrequesting,producing,reviewing,andapprovinginformationisfundamentaltocreatingasuccessfulinformationmanagementframework. ISO19650introducesaconsistentsetofrolesandresponsibilitiesthatcanbeappliedacrossanyproject,regardlessofitssizeorprocurementroute.Oncetheserolesaredefined,informationcanflowinacontrolledandpredictableway.TheAppointingPartydefinestheinformationrequirements,theLeadAppointedPartymanagesinformationdelivery,andtheAppointedPartiesproduceandmanagetheinformationrequiredtosatisfythoserequirements. Ibelievethisisnotthefirsttimesomeofyouhaveseenthisgraphicandseen thesefromtheISOitself.TheAppointingPartyusuallyreferstotheclient.TheLeadAppointedPartyisthepartythathavebeenappointeddirectlybytheclient.Insomecases,therearemorethanoneLeadAppointedParty.We'llseethisinthenextslide.AndthenwehavetheAppointedParties,thosethathavenotbeenappointeddirectlybytheclient. Wemappedprojectteam,deliveryteam,andtaskteams,andtheinformationexchangesbetweenthem,bothwithinthedeliveryteamandbetweenmultipledeliveryteams.Aswemoveforward,we'llbelookingattheprocessthroughthelensoftheLeadAppointedParty,theroleFosterandPartnersusuallyundertakes. OneofthemostcommonmisconceptionsisthatISO1950onlyworksforaparticularprojectstructure.Inreality,theframeworkisdeliberatelyflexible.Whetheraprojectisdeliveredthroughasingledeliveryteamorthroughmultipledeliveryteams,thesameprincipleapplies.Theinformationrequirementsremainclear,responsibilitiesremaindefined,andaccountabilityremainstraceable. LOLA CARBAJAL MORO:Onceourfunctionsandresponsibilitiesininformationmanagementprocesswereclear,we producethepostureandpolicystandards,methods,andproceduresinalignmentwiththeindustrystandards.Thebaseline--forthisistheISO9001andourqualitymanagementsystem. OverthissitsthesixpartsoftheISO19650andallthereferencestandardsintheseones.Levelofinformationneeds,specifications,libraryobjects,standards,etcetera,etcetera,withalloftheseindustrystandardsasthepillars,weproducedallthecompanies'projectresourcesandtemplates. Herewe'llseehowwedidthat.First,wereadalltheISO19650andalltheassociatedstandards.Then,wefocusontheactivitiesoftheLeadAppointedParty.Wereviewedandalignedourexistingprojectresourcesanddevelopedtheoneswedidn'thavebefore.Wediscussedthechangeswithourcommercial,legal,andtechnicalteams. Andonceagreedandapproved,weprovidedthetrainingandspreadawarenessthroughoutthepractice.Inanutshell,ourstandards,methods,andprocedurestranslatetheISOrequirementsintoclear,practicalstepsthateveryproject,nomatterthetypeor thescale,canfollowconsistently. Oncewehadreadyalltheprojectresourcesandourstandards,methods,andproceduresalignedwiththeISO,wefocusedontrainingandawarenessacrossthepractice.Westartedbyshowingtothemanagementboardtheorganizationalvalueofadoptinganinternationalstandardforinformationmanagementinourprojects.Withatop-bottomandbottom-to-topapproach,weprovidedstrategicandawarenesssessionstopartnersandtopcaptains,andtechnicaltrainingtoprojectteamsandspecialistgroups. Regardingthestrategicandawarenesssessions,weprovidedpresentationsofourvisionandstrategytothemanagementboardforthemtoseethevalueinimplementingISO,thenawarenesssessionstopartnersandjobcaptains.WeannouncedinourintranetanynewsregardingourISO19650assessmentsandcertificationprocess.Andwealsoprovidedsessionsforourlegal,commercial,andtechnicaldesignteams. Regardingtechnicaltraining,first,weprovideinductiontrainingforallournewstarters.WealsodevelopRevite-learningresourcestailoredforFosterandPartnersprojects.Also,topic-specificLunchandLearnsessionsandwhatwecallPowerTalks.Andfinally,bespoke,on-demandtrainingforprojectteamsbasedonprojectrequirementsorteamskillset,etcetera. DANIEL ROCA MONTEAGUDO:Oncethefoundationswereinplace,thefocusnaturallyshiftedfrompreparationtoimplementation.Atthatpoint,ISO19650stoppedbeingaframeworkonpaperandbecamepartofthewayprojectsweredelivereddaytoday.Asageneralapproach,modelsfromarchitecture,structure,MEP,andlandscapearedevelopedwithinacommoninformationframeworkandbroughttogetherintoafederatedmodel. Thatmodelbecomesatrustedsourceofinformationsupportingcoordination,drawing,production,visualizationoutputs,anddecisionmakingthroughouttheprojectlifecycle.Thetruetestofanystandardisnotwhetheritcanbedocumented,butwhetheritcanbeappliedconsistentlyonliveprojects,underrealprojectpressures,andatdifferentscalesandbuildingtypes.Inthenextsession,wewilllookattwoprojectcasestudies--verydifferent,butequallychallenging. Butlet'scheckthelaststep,whichistheimprovement andassessment.Implementationwasnottheendofthejourney.Astheseprocesseswereappliedacrossliveprojects,theygeneratedvaluableexperience,opportunitiesforimprovement,andcreatedknowledgethatcouldbesharedacrossthepractice.Documentingthelessonslearnedfrompreviousexperienceshavecontributedtostrengtheningthestandards,processes,andwaysofworkingusedacrossFosterandPartners. Notallthetimeswewereabletodocumenttheselessonslearned.Someothertimes,insteadofdocumenting,weweredoingworkshopswhereanyonefromthewiderteamcouldshare itsexperiences,challenges,andlessonslearnedfromaproject.Inthisway,continuousimprovementbecomesembeddedinthecultureofthepractice,allowingustoevolveourstandards,refineourprocesses,andstrengthenouroverallcapabilityovertime.Ourlessonslearnedbyoneteambecomesknowledgesharedacrossthepractice. ThefinalstepinthejourneythatledFosterandPartnerstoISO19650certificationandBSIKitemarkwasassessmentandcontinuousimprovement.Bythisstage,thefocuswasnolongeroncertificationitself,butonunderstandinghowwellourprocesseswereworkinginpracticeandwherewecouldcontinuetoimprove.Internalaudits,togetherwithexperiencegainedonliveprojects,helpedustestourapproach,identifyareasforimprovement,andbuildconfidencebeforemovingintoexternalassessment. Itisimportanttomentionthatthiswasn'taworkofasingleteam.ItinvolvedclosecollaborationbetweenBIMDesignSystemsTeam,CommercialTeam,LegalTeam,TechnicalDesignGroup,amongothers.Thecertificationitselfwasnottheobjective,itwastheindependentvalidationofawayofworkingthathadalreadybeendeveloped,tested,andembeddedacrossthepractice. LOLA CARBAJAL MORO:ThenextexamplesareFosterandPartnersprojectsusedtodemonstratehowtheseprinciplesofISO19650frameworkcanbeappliedinpractice.Ratherthanselectingstraightforwardcases,wedeliberatelychosecomplexprojectswherethechallengewaspresentfromtheverybeginning.ThisisWhiteley.It's1 millionsquare feetofluxury. TheredevelopmentofWhiteleyisamonumentaltransformationofaGradeIIlistedindoorshoppingcenterintoahigh-end,mixed-usedestinationintheWestminsterboroughofLondon.153privateresidentialunitsandluxuryhotelintegration,newaccessiblepubliccourtyards,on-siteaffordablehousing,andaBREEAMExcellentcertification.Thearchitecturalvisionrequireddemolishingtheinteriorcore,whilepreservingthehistoricallysignificantGradeIIfacadeandheritagedomes. Aprojectofthismagnitudeandspatialcomplexityinherentlydemandsabsolutemillimeterprecisionindesignandstructuralcoordination.However,theinitialclientbriefincludedabsolutelynoinformationrequirements.Consultantswereworkingcompletelyisolated,relyingon2Dsoftwareanddisjointedcoordinationmethods,exchangingoutdated2DdrawingsandstaticPDFmarkups. Theabsenceofinformationrequirementsdidn'tpreventtheprojectfrommovingforward,butitdidmakecoordinationmorechallenging.Withoutinformationmanagementfoundationswewouldnormallyexpecttoday,anumberofprojectchallengescouldpotentiallyemerge. Oneofthekeyrisksidentifiedwasthatmodelscouldgraduallybecomedetachedfromtheinformationneededtosupportprojectdelivery.Wewantedtoavoidasituationwheregeometryexisted,butinformationbehinditwasincomplete,inconsistent,ordifficultfortheteamtorelyon.Withoutacommonapproachtoinformationexchange,therewasariskthatteamscouldbeginworkingfromdifferentversionsofinformation,makingcoordinationincreasinglydifficultastheprojectprogressed. Asaconsequence,therewasariskthatprojectteamswouldexpendunnecessarytimechecking,validating,andreconcilinginformationinsteadoffocusingtheireffortsondesignanddeliveryasitshould.Theseweren'tproblemsweexperienced.Thesewereriskswerecognizedandproactivelyworkedwiththeclienttomitigate. Therootcauseofthesituationwasactuallyquitesimple.BIMwasstillrelativelyunfamiliartomanyoftheorganizationsinvolved,includingtheclientandsomemembersoftheconsultantsteam.Soratherthanstartingwithtechnology,westartedwithunderstanding.Throughaseriesofmeetingsandpresentations,weworkedwiththeclienttoexplainwhatBIMreallywas,howitcouldsupporttheproject,andthebenefitsitcouldbringintermsofcoordination,informationreliability,andriskreduction. Overtime,thoseconversationsbegantochangetheperceptionofBIMfromatechnologyinitiativeintoaprojectdeliveryenabler.Theclientstartedtorecognizethevalueofastructureddigitalinformationmanagement,anddevelopedaclearvisionandambitiontotransitiontowardsamoredigitalwayofworking.Importantly,thiswasaclient-leddecision.ThecommitmenttoBIMcamefromrecognizingthevalueitcouldbringtothisproject. However,understandingalonewasnotenough.Withoutcontractualrequirements,adoptionacrossthewiderprojectteamremainedinconsistent.TherealturningpointcamewhenBIMrequirementswereformallyintroducedthroughtheappointmentofthemaincontract.Forthefirsttime,allpartieswererequiredtoworkwithinacommondigitalframework,exchangingRevitmodelsandcoordinatinginformationonaregularbasis. Onceeveryonewasworkingtothesamerequirements,thebenefitsquicklybecamevisible.Coordinationimproved,informationbecamemorereliable,andmanyoftherisksassociatedwithdisconnectedworkflowsweresignificantlyreduced.Whatbeganasacollectionofisolatedteamsgraduallyevolvedintoacoordinateddigitaldeliveryenvironment,withasharedapproachtomanaginginformation. Lookingback,themostimportantoutcomewasnotsimplytheBIMadoption.Therealachievementwascreatingastructuredandauditableinformationmanagementprocess.Byestablishingclearrequirements,consistentworkflows,andacommonapproachacrosstheprojectteam,wecreatedthefoundationsforauditreadinessandalignmentwithISO19650principles.Inmanyways,thisprojectdemonstratesthatauditreadinessisnotcreatedattheendofaproject,itisbuiltprogressively,onedecisionatatime. DANIEL ROCA MONTEAGUDO:Now,let'skeeplookingathowthatstructureplaysoutinadifferentproject.I'mgoingtotalkbrieflyabouttheProjectFenwick.Amixed-usebuildinglocatedinLondon,alsoknownasanNBSofBlueSky,andisoneofthemostexcitingandtechnicallychallengingprojectsthatanyonewouldlovetobepartof. Andthereasonisvisibleinthisvideo.We'veretained75%oftheheritagefacadebyjackinguptheenvelopeupto4.8meters,usinghydraulicjacks,andabout50%oftheexistingstructurebyjackingupthefloorsandbeams. It'sthefirsttimewe'veappliedthisapproachonaLondonproject.Andbeyondtheengineeringchallenge,itallowedustoachieveasignificantreductioninembodiedcarbon,around22%,whilealsosupportingBREEAM,LEED,andWELLtargets.Soit'sagoodexampleofhowcoordinatedapproachtranslatesintobothtechnicalandenvironmentaloutcomes. Whatyouhaveseenisaverychallengingproject.Whatyouhaven'tseenisthatwhenwestarted,manyofthefundamentalinformationmanagementcomponentsrequiredbyISOjustdidn'texist.Wewereattenderresponsestageandnoinformationmanagerhadbeenappointed. NoEIRhadbeenissued.Nodeliveryrequirementshadbeendefined.Theclient'sinformationwasincomplete,withthebespokecontractfocusedsolelyondesignandlackingstructuraldataforthefullprojectlifecycle. Asyoucouldimagine,aprojectwithnoneofthiscouldn'tbepresentedtoanyauditor.Whatwe'reseeinghereisnotjustcomplexity,butacompleteabsenceofinformationstructure.Atthatpoint,thereisnosinglesourceoftruth.Informationcannotbetrustedandcoordinationbecomesreactive. Atthestartoftheproject,manyoftheinformationmanagementfoundationwewouldnormallyexpectsimplyweren'tinplace.Ratherthanseeingthisasaconstraint,wetreateditasanopportunitytoworkcloselywiththeclientandprojectteamtoestablishthestructurethattheprojectneeded.Together,wedefinedworkflowsandresponsibilities,introducedconsistentinformationstandards,andcreatedamorestructuredapproachtomanagingprojectinformation. Asthisfoundationwereinplace,informationbecamemorereliable,easiertotrace,andsignificantlyeasiertocoordinateacrosstheprojectteam.Theresultwasn'tsimplybetterBIMcoordination,itwasgreaterconfidenceintheinformationbeingproducedandsharedthroughouttheproject.Onceagain,thetransformationcamefromdefininginformationrequirements,assigningresponsibilities,andestablishingclearprocesses. LOLA CARBAJAL MORO:Sotheprojectsweredifferent.Theprincipleswerethesame.Lookingback,thebiggestlessonwasn'taboutBIM.Itwasaboutinformation.NeitherWhiteley'snorBlueSkybecameaudit-readyattheendoftheproject.Auditreadinesswascreatedthroughhundredsofdecisionsmadethroughoutdelivery.Thosesameprinciplesmadeadoptingindustrystandardsfeellikeanaturalnextstep,ratherthanamajortransformation.Thecertificationcamelater.Itsimplyconfirmedourwayofworkingthatwasalreadyinplaceinthepractice. DANIEL ROCA MONTEAGUDO:Ifthereisonethingwe'dlikeyoutotakeawayfromtodayit'sthatachievingauditreadinessdoesn'tstartwithaudit.Itstartsmuchearlier.Itstartsbyunderstandingwhatinformationisneeded,bymakingresponsibilitiesclear,bymakingstandardspartoftheeverydayprojectdelivery,andbylearningfromexperiencestocontinuouslyimprove. Throughoutthispresentation,we'veshownprojectswithdifferentclients,differentchallenges,anddifferentlevelsofBIMmaturity.Still,thelessonwasalwaysthesame--structuredinformationturnscomplexityintoclarity.Andperhapsthemostimportanttakeawayisthis--goodinformationmanagementstartslongbeforeanyonethinksaboutcertification. Tags | Product | Dynamo Forma Navisworks Manage ReCap Revit | | Industries | Architecture | | Topics | CAD Management & IT Project Delivery Business Management | Logging in • English • Deutsch • Español • Français • 한국어 • 日本語 • 简体中文 Sign In Autodesk University • AU 2026 Overview • On-demand sessions • FAQ AU 2026 on-demand icon-svg-close-thick Your privacy is important to us and so is an optimal experience. To help us customize information and build applications, we collect data about your use of this site. May we collect and use your data? 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ISO 19650Autodesk FormaInformation management